Frequently Asked Questions

Sexually Transmitted Diseases (or STDs) can be transmitted from person to person by sexual intercourse, but that is not the only way that someone can be infected with them. For example, if a person is involved with intravenous drug use (such as sharing needles) they could get an STD. Also, if a mother has an STD, she can transfer the disease to her child through childbirth or by breastfeeding her baby. Some of the most widely known STDs are HIV, gonorrhea, chlamydia and syphilis.
You should get tested for your safety. Many STDs don’t have symptoms, so you may not know if you have one or more of them. Also, you don’t want to unknowingly infect another person. You should get tested for your health, because as time passes without treatment your virus becomes stronger and the chance of it being eventually cured decreases. Another reason to get tested is simply for your own peace of mind. Knowing is always better than not knowing.
There are many people right now who have an STD and don’t even know it. This is because there are some STDs that do not show any symptoms. That being said, if you feel that there is a chance that you may have been infected with one, the best thing for you to do is get tested. It will always be better to be safe than to be sorry, because you may unknowingly pass the disease on to other people.
Yes. Even if you have been treated and cured for an STD in the past, having unprotected sex with someone will again put you at risk of acquiring a disease. Some STDs do not go away and can only be managed, such as HIV or herpes.
Yes, you definitely should. For example, if you have recently had unprotected sex (whether it is oral sex, vaginal sex, or anal sex) with a person who you think may be promiscuous, it is better to know if you have become infected. This is not only for your own health, but for the health of your future sexual partners and your peace of mind. The earlier you can get treated the better.
It is so easy to get tested. All you have to do is call one of our 4,000 locations at 1 (855) 847-7254 to get an FDA-approved, confidential test. Or, you can simply order one here online.
We take privacy seriously. For example, all of our communications with you will be discreet, and when you wait to be tested no one will know why you came in. The labs test for many types of conditions and diseases, and it is no ones’ business but your own why you visited the lab. See our Privacy Policy and Notice of Privacy Practices for more info.
After receiving your testing orders from our doctors, all you have to do is print it out and bring it to the lab with you. There are over 4,000 labs that we work with, so there is one convenient to you.
There will be no physical exam that involves procedures such as undressing or swabbing. All that is needed is a blood or a urine sample.
No, you don’t. All you need to do is print out you test order and take it to the lab with you when you take the test.
Your STD test results are usually ready in less than 72 hours, and the early detection test for HIV takes about five days. You’ll get an email informing you that your results are in, and the message will give you easy instructions on how to sign into your account.
If you test positive, one of our doctors will call you within a day. There are no extra charges for this consultation. And, if your State’s regulations allow it, our doctor can prescribe you medicine that you will be able to get from a nearby pharmacy, and also set you up for local doctor visits.
You can speak to any doctor or clinical team member within a day after a positive diagnosis. They will be available to assist you in any way they can, and you can set up and appointment by calling (855) 847-7254 any day of the week between 6 a.m. and 10 p.m. EST.
Our test results are easy to read, but if you need help understanding them feel free to call (855) 847-7254any day of the week between 6 a.m. and 10 p.m. EST. The Care Advisor will help you in any way they can, including if you need to speak with a doctor.
The actual procedure to test for HIV, herpes, hepatitis or syphilis is by a blood test. We use a urine sample to test for gonorrhea and chlamydia. It is important that your information be kept completely confidential with no embarrassing papers to sign or questions to answer.

It’s our strong conviction that we can assist our patients to maintain good sexual health by educating them honestly about their options as well as providing the appropriate level of information to help them make the right decisions about STD related testing. We offer a range of testing services that allows a patient to choose the specific panel of tests that are required for them based on their current situation so that their costs are limited to the type of testing service requested. We also help our patients to ensure that they are provided adequate assistance from our Physicians in case they test positive so that they are not left to themselves to figure out the next steps. Finally, we are constantly improving our educational content on our platform so that both users and patients are learning about the current trends of STI (sexually transmitted infections) and the research progress being made in this area. is also one of the fastest services with results generally available within in 24 to 48 hours of testing.

It is important to remember that there are STDs out there that have no symptoms, but there are definitely other ones that do. For example, if it is painful to urinate (such as if you feel a burning sensation when using the bathroom), or if your urine is unusually smelly, then there is a chance that you may have an STD. Also, your genital area may have bumps or warts because of an STD, or you may experience rashes or other unusual spots in other places on your body.
We have a STD test recommendation tool available for anyone who wants to build a personalized test panel for themselves. Still, it is smart to test for all STDs if you feel that you may have come into contact with one. Being at risk for one of them puts you at risk for all STDs. Herpes, HIV, hepatitis, chlamydia, and gonorrhea are all checked for with our ten test panel.
Don’t urinate for at least an hour before arriving at the test center if your package includes tests for gonorrhea or chlamydia. Other than that, there is no other special preparation that you should do.
There are specific STDs like herpes or HIV that a person can only manage once they are acquired. Still, most STDs can be cured if they are caught early enough, so if you feel you may have been infected it is important to get tested now.
If a person doesn’t follow their treatment that is prescribed to them, there is a chance that they can be re-infected with an STD. They could be infected with more than one STD, so it is important to get tested if they have recently had unprotected sex. They should get a test whether they have been treated before or not.
Our professionally trained counselors are here to help you 24 hours a day, 7 days a week. You can reach them by calling 1 (855) 847-7254 if you need help figuring out the best time to test yourself for an STD. Depending on which STD it is, the development cycle will vary, but it is smart to test for all of the most familiar STDs, such as herpes, hepatitis, gonorrhea, chlamydia, and HIV.
Sure you can. The results will be sent in PDF file format, which is easily opened with most smartphones.
Being that your insurance company would be notified if you were to take an STD test, we do not accept health insurance. This is to protect your privacy.
We do not accept insurance to protect you privacy.
No, we do not accept payment from both HAS and FSA to protect you privacy.
The charge on you billing statement will read EC Services. This also helps to protect your privacy.
If you wish to cancel your test, you can do so any time prior to coming into a test center. There will be a cancellation fee of 20%, and any cancellations that occur after 15 days will be given testing credit for any STD tests the person may take in the future.
Diseases such as HPV or herpes are STDs that are many times not reported by those who are infected, and they are not required to. The truth is that many folks who have an STD do not get tested. So, the statistics found by the Centers for Disease Control and Prevention (CDC) for the amount of infected persons in the U.S. (25% of citizens being infected with an STD), may actually be much higher.
There are many STDs that can lay dormant for years, so you may have acquired one before even meeting your partner. It is possible that they did not cheat, and that you were not aware of an underlying STD because of the fact that there were no symptoms.
The best way to prevent getting an STD is by not having unprotected sex or by involving yourself with intravenous drug use. You should also be aware of not only your own sexual health, but that of your partner as well. Having a monogamous relationship does reduce the chances of you acquiring an STD, especially if you and your partner both are tested annually.
Stopping all sexually activity is the only way to completely prevent getting an STD, but yes, you can still get one if you are a virgin. STDs like herpes can be transmitted through sexual activity that includes kissing and/or oral sex. Also, a person can get an STD through intravenous drug use.
Latex or polyurethane condoms do protect against most of them, but not all. Even if a person uses condoms regularly, they should still get an annual STD test.
Yes. A person can get cold sores by oral sex or by kissing, and the sores themselves are a symptom of Herpes 1.
Herpes 1 can be passed to another person by any contact that is mouth to mouth. Still, the majority of STDs are caught by engaging in unprotected sexual intercourse.
HIV does cause AIDS, but there is a difference between the two. Patients who have been diagnosed with HIV have a chance of not developing the full AIDS virus for years. HIV weakens a person’s immune system, so they may get other diseases over time. The Centers for Disease and Prevention sees AIDS as a person who has HIV, but who has become weak because of other diseases their body has acquired (and now cannot fight off) because of their weakened immune system. Many times, these are people who are diagnosed with HIV and have a T-cell count of lower than 200.
You can be confident in our tests being that they are FDA-approved. Medical diagnostic experts have examined our testing processes and made sure that we meet all the standards. These standards include STD test accuracy, test reliability, and testing confidentiality. Quality control is closely monitored at all times, and we offer private STD testing. Give us a call for your test today at 1 (855) 847-7254.